Services Provided for Home Owners/Hosts
County Holiday Homes provides a variety of services including rental management, marketing, and property management for out-of-town hosts. We encourage the homeowner to mix and match the various services to suit their needs.
FULL-SERVICE Rental Management is the best choice for the first time host or those who prefer to be hands off.
We start by visiting your property to:
- to assess it and determine a potential rental rate,
- make recommendations to maximize its income potential,
- discuss the services that we can provide.
FULL-SERVICE Rental Management includes:
- professional photos
- professionally designed webpage including booking schedule/availability calendar and direct link to Airbnb
- listing on our Search page
- listing on Airbnb
- premium ad on VisittheCounty.ca that links directly to host webpage
- professional guest services representatives will field inquiries and screen prospective guests
- toll-free phone service from anywhere in North America and extended office hours during prime booking months
- collection of guest rental payments and security deposits via Airbnb; host is paid by Airbnb using direct deposit
- guest follow-up after check-out
- regular communications with hosts to provide booking details, seasonal reminders & tips, and guest feedback
- online host account with access to calendar, statements and receipts
- representation on Prince Edward County Chamber of Commerce
- information package for guests i.e. house rules, check-in and check-out procedures, instructions for use and care of specific items such as septic tanks, garbage disposal, emergency telephone numbers, cleaning check list, etc.
- supply of tourist brochures & magazines
- correspondence with confirmed guests to answer their questions and provide them with key codes, maps & directions, etc. before they check in
- annual summary of rental revenues
- annual assessment and feedback to host re: rates, improvements, etc.
Marketing services can include:
- additional listings on popular websites such as Canada Stays, VRBO, HomeAway, and TripAdvisor
- social media posts
- management of social media pages
- videos and floor plans
Property Services includes the management and maintenance of a holiday home during guest stays and changeovers and can include:
- housekeeping between guest changeovers, including refilling of guest supplies (i.e. toilet paper, garbage bags)
- laundry service (when applicable)
- cleaning of outdoor amenity areas & BBQs
- pickup/disposal of garbage and recyclables
- BBQ propane tank refills
- inspecting property condition for security deposit refunds
- being primary contact for guests during their stay and responding to questions and problems reported by guests
- being listed as 'responsible person' contact for STA license
- advising host of maintenance issues
- provision of guest supplies
For additional information and rates, please contact:
Tracy Greer
1-866-576-5993 long distance
613-476-5993 local calls
OR
Fill out our contact form with your property information